Our Returns Policy is simple. If you don’t like your tea let us know within 60 days of the purchase date and we will refund 100% of your money. That’s it!
If your order was less than $100 – no. If your order was more than $100 – we will provide a return label and email it to you so you can ship your unopened tea back to us free of charge.
No. There is no return shipping fees, restocking fees or any other fees associated with returns.
We are. We will email you a prepaid packing slip.
60 days from the time of purchase.
You can either email us a service@GoldenMoonTea.com or call us a 1-877-327-5473
100% of our items are refundable for any reason.
If you end up returning tea it must be unopened. If you return other products such as kettles, cups and other teaware then it must be in its original packaging unless the product is defective.
We will credit the same credit card that was used to make the original purchase.
Here is a quick guide to how many cups of brewed tea each of our serving sizes makes.
If you would like to know more about how we came up with these calculations plus how to figure out cost per serving check out this article.